You are at your workplace, you are about to take the temperature of a patient, an industrial surface or a chicken, when suddenly your electronic thermometer, this faithful temperature sensor, refuses to operate. Is it the LCD screen that does not light up? Should we change the battery? Is your thermometer broken down Or really broken? Is it necessary to throw it away and choose a new work companion or simply to have it repaired? Just as many questions that can get through your mind if your favorite measuring device is struggling to fulfill its functions ... Our experts in terms of temperatures offer you Different solutions in case of breakage of your thermometer.
Your professional thermometer is broken 😱
Despite all the robustness that can be shown by the thermometers used in industrial processes, by doctors or in the kitchens of our restaurants, they can sometimes fail ... and if certain digital thermometers refuse to die, like the Foodcheck, sometimes they require repairs.
Several interventions are Supported by the manufacturer's warranty, others that are fundamentally prudence defects can require an additional cost.
Repairs according to the warranty
In general, the after-sales services offered in the event of a breakdown or breakage include the annual calibration control of the thermometer and/or the probe as well as the calibration service for 2 years. A large number of sellers also offer extra -year warranty extensions on repairs of your measurement instruments. You can count on qualified and experienced technicians to repair your daily temperature sockets in a few days.
🪛 At thermometer.eu, We know our thermometers perfectly and know precisely how to repair them. VIt thus benefits from a real support in the choice of your measurement device, whatever your job, and from an after-sales service followed and adapted to your needs.
If your measurement instrument comes of Thermometer.eu here is The approach to follow To return your defective article to the repair service:
1️⃣ Fill out the form
Contact us via the Live Chat or our contact form to obtain a form and save your request. Specify the “repair” pattern and complete the fields with maximum precision so that we can guarantee you a complete after -sales service.
2️⃣ Receive the confirmation email
You will then receive a confirmation email with your reference number and the details of the place where send your broken thermometer.
3️⃣ return your thermometer
Safety the product safely and indicate your reference number on the package before sending it to the specified address.
4️⃣ Wait for support/repair
Our super team of technicians will endeavor to repair your article quickly (within 5 days in general).
5️⃣ pay the excess if necessary
If you send us an out -of -warranty device, you will be contacted to validate the quote and then billed with the cost associated with the repair.
6️⃣ Receive your device like new
Once we have repaired your professional thermometer, the delivery service will pack it and post it safely.
For the exact procedures to follow if your thermometer from any other manufacturer is broken, we recommend that you turn to the dealer so that he can take care of Your professional thermometer quickly.
Outstanding repairs
We said above, it is possible toSend your damaged thermometer Even excluding warranty for manufacturers' repair services, with additional costs.
Another solution is possible, it is Repair your thermometer yourself (it costs nothing to try, and it's more ecological ♻️)! The causes are often the same, an electronic problem such as the display that does not work or a display error, a defective probe or a mechanical problem. Refer directly to your device's repair procedure To go into Bob Le Bricoleur mode or go to a recyclerie, a technician may help you repair it. Of course, these repairs need to know how a thermometer works.
Your mercury thermometer is broken ☢️
You still use one Mercury thermometer To take body temperature in the event of fever, and he broke. Don't panic, but be careful! Note that even the gram of mercury contained in this medical thermometer can be dangerous for health.
It is first necessary to ventilate the part in which the thermometer broke to evacuate the Mercury vapors. Once you have thrown the debris of the thermometer in chemical waste (not in the trash), it is strongly advised to wash your skin, especially if you have been in contact with the mercury.
⚠️Atory⚠️ Do not use cleansing or detergent products to cleanse widespread mercury.
Find a reliable and robust thermometer
For Learn more about thermometers And choose the thermometer adapted to your activity and to the vagaries of your profession, do not hesitate to contact one of our expert advisers as a professional temperature. You can also consult our classification of the thermometers by reliability as well as the price ranges of the thermometers upstream to know our products.
